KAYANI , Mariam. Measuring Performance in Public Sector Organizations: Contemporary Trends and Avenues. Journal of Pakistan Administration, [S. l.], v. 45, n. 1, p. 259–288, 2024. Disponível em: https://journal.nspp.gov.pk/index.php/jpa/article/view/82. Acesso em: 27 feb. 2026.